Dispatch
Your technicians arrive knowing exactly what to fix.
Cases created automatically from agent findings. Work orders with diagnosis and evidence. WhatsApp alerts before the first coffee. Resolution tracked to closure.
Live cases
Every problem has a case. Every case has an owner.
Agents detect anomalies, investigate root causes, and open cases with dollar attribution. Nothing falls through.
Chiller 2 condenser fouling detected
After-hours baseload 34% above normal
AHU-3 schedule drift since Tuesday
Compressor short-cycling frequency increasing
Work orders
Not "check the chiller." The exact fault, the evidence, the cost.
Work orders generated from agent diagnosis. Your technician arrives with the root cause already identified.
Work Order #WO-0284
Created 12 min ago from Case #CS-0147
Site
Orchard Hotel, Level B2 Plant Room
Diagnosed by
The Engineer
Autonomous equipment diagnostician
Diagnosis
Chiller 2 power consumption has increased 18% over 21 days. Power signature analysis shows condenser approach temperature rising from 2.8°C to 5.1°C, consistent with progressive fouling. Refrigerant subcooling has dropped from 6.2°C to 3.8°C. Head pressure is compensating, increasing compressor load by approximately 4.2 kW continuous draw.
Cost if unresolved
$2,400/month
4.2 kW continuous at $0.238/kWh. Compressor failure risk within 60 days.
Assigned technician
James Tan
HVAC Specialist, CoolTech Services
Morning briefing
Before the first coffee. On WhatsApp.
Your team wakes up to a summary of what happened overnight, what needs attention today, and what was already resolved. Not a dashboard login. A message on the phone already in their hand.
Equipment alerts with context
Not just 'chiller alarm.' The specific fault, the financial impact, and who is handling it.
Demand warnings before they cost
Real-time staggering notifications. Know the spike was prevented, not just detected.
Verified fixes with savings
Post-action measurement confirms consumption actually dropped. Dollar amount confirmed.
Wattif
online
🔴 Orchard Hotel: Chiller 2 power draw up 18%. Condenser fouling likely. Work order sent to James.
⚡ Marina Bay: Demand at 92 kW (limit 95). AHU-3 staggered by 15 min.
✅ Jurong Warehouse: After-hours baseload fix verified. $340/mo confirmed.
Verification loop
Not "we sent a signal." We confirmed it worked.
Every action is measured against pre-action telemetry. Savings are confirmed in dollars, not estimated. If consumption does not drop, the case is re-opened and escalated.
Action taken
Schedule adjusted, equipment repaired, or load shifted
Telemetry checked
Power signature compared against pre-action baseline for 7 days
Fix confirmed or escalated
Savings verified in dollars. If consumption unchanged, case re-opened
Escalation is automatic
If telemetry shows no improvement after 7 days, the case is re-opened with updated analysis. If the same issue recurs within 30 days, severity is escalated. Your team never has to remember to follow up.
Authority levels
You choose how much control to grant.
Default is recommend only. Trust builds over time. Each facility can set its own authority level independently.
Observe
Silent monitoring. Agents watch telemetry, build baselines, learn patterns. No notifications.
Inform
Morning briefings on WhatsApp. What happened overnight, what to watch today.
Recommend
DefaultSpecific fix recommendations with cost estimates. You approve before anything changes.
Adjust
Agents adjust schedules, setpoints, and non-critical parameters within defined bounds.
Dispatch
Work orders created and sent to assigned technicians. Contractor coordination automated.
Emergency
Immediate protective action. Demand shedding, equipment shutdown on fault detection.
Stop dispatching blind. Start with Wattif.
Your technicians arrive with the diagnosis. You see verified results. Your operations scale without more headcount.